Whistle Wellness Returns Policy

At Whistle Wellness, we strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your purchase, we offer a straightforward returns and refunds policy.

Returns Eligibility:

• Returns are accepted within 14 days of the original purchase date.
• To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
• Items that are damaged, altered, or not in their original condition may not be eligible for a refund.

Refunds:

• Once your return is received and inspected, we will send you an email notification to confirm receipt of the returned item.
• If the return meets our eligibility criteria, we will process a refund to the original payment method within 7 business days.
• Please note that shipping costs are non-refundable.

How to Initiate a Return:

To initiate a return, please follow these steps:

1. Contact our customer service team at customer_service@whistlewellness.com within 14 days of your purchase date to request a return authorization.
2. Pack the item securely in its original packaging, including any accessories or documentation.
3. Include a copy of your original purchase receipt or order confirmation inside the package.
4. Ship the item to the address provided by our customer service team.

Exchanges:

Unfortunately, we do not offer exchanges at this time. If you wish to exchange an item, you may return the original item for a refund and place a new order for the desired item.

Contact Us:

If you have any questions or concerns regarding our returns policy, please don't hesitate to contact us at uzair@whistlecosmetics.com. Our dedicated customer service team is here to assist you.

Thank you for choosing Whistle Wellness. We appreciate your trust in our brand and are committed to providing you with exceptional products and service.